If you own a free .np domain in Nepal and want to update or change your registered email address, this article will help you. Changing your email address linked with your .np domain is an important step, especially if you lost access to your old email or want to use a new one for better communication.
In this guide, we will explain why you might want to change it, what you need, and how to do it step by step.
Why Change Your .np Domain Email Address?
There are a few common reasons to change your registered email address:
- You no longer have access to the old email.
- You want to use your professional email instead of a personal one.
- You’re transferring domain control to another person or business.
Requirements Before You Start
To request an email change for your .np domain, you will need:
- A new email address (Gmail, Yahoo, custom email, etc.)
- Your domain name (example: yourname.com.np)
How to Write a Cover Letter
The cover letter is important and should include:
- Date of request
- Domain name
- New email address
- Reason for email change
- Signature (scan if handwritten)
Cover letter sample
To,
The Hostmaster
Mercantile Communications Pvt. Ltd.
Durbar Marg, Kathmandu
Subject: Request for Email Address Change for .np Domain
Dear Sir/Madam,
I would like to request an update to the email address associated with my domain [yourdomain.com.np].
Thank you for your support.
Sincerely,
[Signature]
[Your Full Name]
[Position]
Steps to Change Your .np Domain Email Address
Step 1: Prepare the Documents
- cover letter
Step 2: Email the Request
- Send the documents to the official domain authority email: hostmaster@mercantile.com.np
- Subject line: Request for Email Address Change – [yourdomain.com.np]
Attach all documents and wait for a response.
Step 3: Wait for Confirmation
It usually takes 1–3 working days.
They might ask for more documents or verification if needed.
Final Tips
- Always keep your registered email active and secure.
- Check your domain WHOIS after the change to confirm the update.
- If you’re not sure, ask a local IT expert or contact Mercantile support.
Conclusion
Changing the email address of your .np domain is not difficult if you follow the correct steps. Make sure to prepare your documents properly and write a clear cover letter. Keeping your contact information up to date ensures smooth domain management and security.